ICT Services > Primary ICT Support > Silver ICT Support Package

Our silver ICT support package is perfect for large to medium sized primary schools that have ICT requirments in every department.

We help to keep on top of school systems, protecting them against viruses and spyware as well providing onsite and offsite support. Our experienced support team will provide regular updates on school systems so you can monitor the progress and use of software in your school.

Monitoring Services
Availability Monitoring & Alerting
Error & Event Log Monitoring
Drive Space Monitoring
Asset Inventory
Security Services
Anti-virus & Anti-spyware Management
Backup Monitoring & Administration
Network Firewall Monitoring
Microsoft Patch Management
Security Administration
Maintenance Services
Remote Server Administration
User Account Administration
Printer Management
Support Services
Phone & Email support
Remote Control Support
Onsite Support
Guaranteed Response Times	4 Hours
Advanced Support Services
Quarterly Report and Review
3rd Party vendor liaison
Firewall/VPN/router management
Assigned Technical Consultant

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Testimonials

“The team at Primary School ICT have always been very helpful and knowledgeable when it comes to what ICT systems and services we need as a school”

Mrs L Thomas
Merrydale Junior Schooll

“Primary School ICT have been an invaluable ICT resource for staff and pupils at Stokes Wood Primary School.”

Mrs J Gadsby
Stokeswood Primary School