ICT Services > Primary ICT Support > Gold ICT Support Package

Our gold ICT package is a must for primary schools that rely heavily on ICT. We ensure that our experienced support team is readily available as soon as you require assistance.

Our engineers will visit your school on a weekly basis to check over all systems and listen any problems you are having with the software you have installed. We monitor all school systems and provide detailed quarterly reports and reviews so that you stay on top of your ICT.

Monitoring Services
Availability Monitoring & Alerting
Error & Event Log Monitoring
Drive Space Monitoring
Asset Inventory
Application & Database Monitoring
Security Services
Anti-virus & Anti-spyware Management
Backup Monitoring & Administration
Network Firewall Monitoring
Microsoft Patch Management
Security Administration
Desktop Monitoring & Alerting
Maintenance Services
Remote Server Administration
User Account Administration
Printer Management
Log File Maintenance
Support Services
Phone & Email support
Remote Control Support
Onsite Support
Guaranteed Response Times	2 Hours
Advanced Support Services
Quarterly Report and Review
3rd Party Vendor Liaison
Firewall/VPN/Router Management
Assigned Technical Consultant
Weekley Scheduled Engineer Visits
Annual IT Strategy Planning
Disaster Recovery Planning

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Testimonials

“The team at Primary School ICT have always been very helpful and knowledgeable when it comes to what ICT systems and services we need as a school”

Mrs L Thomas
Merrydale Junior Schooll

“Primary School ICT have been an invaluable ICT resource for staff and pupils at Stokes Wood Primary School.”

Mrs J Gadsby
Stokeswood Primary School